Privacy Policy

Welcome to the Pioneer Appliance Repair website. We are committed to protecting the privacy of our users. This Privacy Policy describes how Pioneer Appliance Repair (we, us, or our) collects, uses, and shares information when you visit our website or contact us for appliance repair services.

1. Information Collection

We collect personal information from users who contact us via phone or submit a service request form. The collected information includes the user's name, phone number, email address, and any additional information provided in the form or during a phone call. Our website also collects non-personal browsing data through the use of cookies or web beacons to enhance user experience and analyze site traffic.

2. Use of Information

The personal information collected is used solely for service-related purposes. By contacting us, users allow us and our partners to communicate with them via phone, email, or text regarding service requests and other related purposes. The non-personal data collected helps us to understand user preferences and improve our website.

3. Information Sharing

We may share users' personal information with our trusted partners as necessary for operational and service needs. We ensure that these partners uphold similar privacy standards as ours to maintain the confidentiality of your information.

4. Dispute Resolution

By using our website or services, users agree to waive their right to sue or pursue any legal action beyond direct negotiation for disputes related to the website or services. Any claims or disputes will be subject to negotiation, and users agree that the maximum compensation for such claims is limited to $100. In the event of a dispute, users are responsible for their own legal fees and expenses.

5. Opt-Out and Contact Information

Users who wish to opt-out from our communications or have any questions regarding this Privacy Policy can contact us at (626) 248-8813.

6. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Users are encouraged to review this policy periodically to stay informed about our practices.

Thank you for choosing Pioneer Appliance Repair. Your privacy and trust are important to us.